Frequently Asked Questions

ClapStack is a lightweight CRM built specifically for freelance video editors. It helps you track clients, manage projects, and automatically follow up when work goes quiet — so you never lose a client to silence again.

ClapStack is built for freelance video editors who juggle multiple clients and struggle to keep track of project status, invoices, and follow-ups without a dedicated tool. If you use spreadsheets or sticky notes to manage clients, ClapStack is for you.

No — ClapStack is purpose-built for video editors. That means the terminology, workflows, and automations are designed around how editors actually work, not salespeople or agencies.

ClapStack auto-imports contacts from Gmail by reading your email history. No manual data entry needed — your existing client relationships are detected automatically.

When a project goes dormant for 30+ days with no email activity, ClapStack automatically sends a follow-up email on your behalf to re-engage the client. You can customize the message and timing.

Yes. ClapStack parses your client emails to automatically detect project stages (e.g., "brief received," "edit in progress," "waiting on feedback") and updates your project tracker without any manual input.

Your dashboard gives you a live view of all active clients, project statuses, outstanding follow-ups, and revenue at a glance.

We don't offer a free trial, but our Founding Member pricing is the next best thing — just $9/month locked in for life. If you're not satisfied, contact us within 7 days for a full refund.

The Pro plan includes unlimited contacts, automated follow-ups, Gmail integration, project tracking, and the ClapStack dashboard. Everything you need to manage your freelance business.

Yes. No contracts, no cancellation fees. Cancel from your account settings at any time.

Yes — Founding Members can lock in $99/year (~$8.25/month). Standard annual pricing after the founding window closes is $149/year.

Founding Member pricing is a limited-time rate reserved for the first 50 customers: $9/month or $99/year, locked in forever. Once spots are filled, pricing moves to the standard rates of $19/month or $149/year.

Yes. ClapStack uses industry-standard encryption for all data at rest and in transit. Your client data is never shared or sold.

No. ClapStack is fully web-based. Just sign in with your email and you're ready to go.

Currently Gmail and Google Workspace. Support for Outlook and other providers is on the roadmap.